CM
Clement M

1 reviews | Active since Nov 2017

26 May 2021, 00:01

Bad service and *****

Standard bank has ignored my complaint and query since last year July, now they handed my case to attorneys just offloading the future loss because they quite aware that they can be guilty of reckless lending and lose the case on the other issue they went to my Ned bank account to debit without my concern. When I called in to ask them why they’re doing so; their consultants told me that they don’t even see you request for debit order. Standard bank don’t treat their customers fairly

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Replies (1)
Standard Bank
Standard Bank's reply26 May 2021, 00:45
Official
 
Hello Clement
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support.  
 
Kind regards

Complaint Resolution Centre
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