BAD SERVICE AND DONT CARE ATTITUDE

I have been a client with Standard bank, Greenstone branch since April 2015, fist of all it took a very long time for them to even tell me that the account has been opened never mind getting a card. When I app**** for the card I saw that they were still using my old married name, I gave Yolandi my ID, marriage certificate, proof of address everything they needed and the woman did not fix it. Eventually the card arrives at the branch and what would happen? YES wrong name on card. A beautiful helpful lady Martinah Selepe helped me getting all on my correct surname. When that was fixed I wanted to apply for a loan and was told that I AM UNDER DEBT REVIEW, All relevant documentation from debt councillors that they admit they by mistake added me under debt review, all necessary documents, from debt councillors and ITC'S was then assembled proving that I am not under debt review, this is now 6 weeks ago. I have been speaking to various people regarding this situation, to name but a few names in various departments -Susan, Thandi, Sifiso, Andy and eventually I received a name on an email I send to their [Email Removed] email, this I thought should be my first line of complaint, Na