TM
ThatoyaOne M
1 reviews | Active since Jul 2021
07 Jun 2025, 10:30
Bad service and communication
If I could give it no star I would. I have a ***** case with standard bank, because Ubereats ParkNorth deducted money from my account(which is restricted from online purchases) . I still have no feedback after a week. When I went to the bank the following day at Hatfield Plaza the lady refused to order me the same MyMo cheque card which I had and gave me a lousy card I can't even use at the tollgate. Telling me if I want the same kind of card I should upgrade my bank account. I feel like standard bank does not want me as a customer anymore.
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Standard Bank's replyOfficial
07 Jun 2025, 10:35Good day Thatoyaone,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply07 Jun 2025, 10:35
Official
Good day Thatoyaone,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***