AM
Angeline M

1 reviews | Active since Oct 2014

03 Feb 2021, 14:52

Bad service and behaviour

I am with standard bank for years the feeshas going up I can't manage anymore I ask for two of my account to be close as I don't use them I haven't go any reply I try and do it only I got the error message I send email after email no answer. He look like you try to get money out of the customer that don't actually have during the pandemic your service has become very back

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Replies (1)
Standard Bank
Standard Bank's reply03 Feb 2021, 23:39
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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