SM
Sello M

1 reviews | Active since Aug 2023

15 Dec 2025, 16:26

Bad service and bad attitude

We had a very bad service experience by one of the consultants called Mogau at Standard Bank Mokopane. The lady was very rude and disrespectful. We are even thinking of closing our account.

0
Replies (3)
Standard Bank
Standard Bank's reply15 Dec 2025, 16:32
Official
Dear Sello,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologies for any inconvenience or unwarranted frustration this has given you. 

Kindest Regards
Standard Bank Hello Peter Team 
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SM
Sello M's update15 Dec 2025, 16:55
Reviewer Update
So how will I know how the issue was resolved? I need feedback.
SM
Sello M's update15 Dec 2025, 17:36
Reviewer Update
*** anytime