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Moeti M

1 reviews | Active since Jul 2014

13 Mar 2025, 13:34

BAD SERVICE AND ATTITUDE

The service from Standard Bank Mall@55 specifically from a gentleman by the name of Linda. His behaviour and attitude is not treating customers fairly. I walked into the branch to enquire and make a new card and he said he cannot assist but my business banker must assist. I went to another branch for assistance.

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Replies (1)
Standard Bank
Standard Bank's reply13 Mar 2025, 13:36
Official
Good day Moeti, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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