1 reviews | Active since Oct 2016

26 Oct 2016, 15:11

Bad service again

<p>I have been paying the interest on a student loan and very exited, took my Sister in law to Sandton Branch Standard Bank to have the loan signed over. Very unfriendly lady took her details and advised they would provide the required Information and have the Student Loan department call her with the details... What a surprise, interest taken off my account meaning nothing was done...</p>

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Replies (1)
Standard Bank
Standard Bank's reply27 Oct 2016, 13:05
Official

Good day Brannon Johnson

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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