1 reviews | Active since Nov 2019
Bad Service affecting my daily life
I am having the worst experience and service ever. My phone was ****** 30/08/25 and because I have a standard bank sim,i contacted them for a new sim card on the 1st Sept. I gave them my delivery address, my mom is always at home. Their courier company Skynet says they have been to my house 5 times trying to deliver the card but no one is home which is a lie. I sent an email to standard bank, no response. I am unable to access any of my apps including my banking app because of this. Today i am told the card was returned and now i have to wait another week hoping to get a new sim again delivered by Skynet. this is unacceptable and extremely frustrating. Why can't i get a card at the branch? this is affecting my life in the most worst way
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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