Bad service

Good day

My name is Bangiwe Mirriam Redebe I've app**** for a loan with *Standard Bank* sometime last week and sent all necessary documents as requested. Saturday the 24th January I was called and requested to send again I didn't have a problem with sending because I'm desperate my kids have to go back to school got few things to do also with this loan.

Yesterday I went to *Standard Bank in Chris Hani Mall* got assisted and signed contract only to find out that the account on the contract its my late husband's account. I went back today to fix it they told me they need work contract yet yesterday they asked for employment letter. The lady by the name of *Podesta Magotla* gave me attitude after giving them what they asked for told me they must drive and go check if my company exist because R200 000 is a lot of money meaning I don't deserve that loan. I waited the whole day at the branch for them to come back from checking my company and release the funds.

How does a big bank like *Standard bank* allow their clients to be treated in this way as if Im a ******** or wont pay that loan ? Imagine I didnt go to work for 2 days just to be disrespected by *Standard bank employees* telling me this is a lot of money for them to lose their jobs whats that supposed to mean ? Im the one whose going to lose her job because I haven't been going to work because of their mess.

*Standard bank SA* please intervene and fix this mess I'm really not happy thinking I wanted to move my salary from *Capitec Bank* to you guys for this disrespect.

If you need more info contact me on *** or drop an email