bad service
i called standard bank on monday
to request information regarding interest rates and loans
the gentleman was unable to answer all my questions and determined to put me through to someone who could answer
i couldnt get through i held for ages no one answered
i then decided to mail standard bank the questions i need answering
its two days later and no phone call no assistance
they state they will respond within 24 hours
its been 48 and still nothing
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
24 Jun 2021, 03:09 Hello Tyler
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply24 Jun 2021, 03:09
Official
Hello Tyler
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
's updateReviewer Update
24 Jun 2021, 15:28And Another day goes by and no one has called me !!!!!
You stated the matter would be addressed with urgency ?????
Where’s the urgency
You stated the matter would be addressed with urgency ?????
Where’s the urgency
's update24 Jun 2021, 15:28
Reviewer Update
And Another day goes by and no one has called me !!!!!
You stated the matter would be addressed with urgency ?????
Where’s the urgency
You stated the matter would be addressed with urgency ?????
Where’s the urgency
's updateReviewer Update
25 Jun 2021, 14:15And still I wait ?????
's update25 Jun 2021, 14:15
Reviewer Update
And still I wait ?????