AM
Angela M
1 reviews | Active since Mar 2016
28 Feb 2020, 13:52
Bad service
Good Day After registered a claim 10 days ago for the second time with Standard bank insurance, I'm still clueless. They are not responding on my messages. I've sent them a quotation a week ago and have not heard from them. Are they waiting for crime to occur at my house? My stable door to part literally broke off and I had to call people from the neiborhood to assist to put it back on. It disgusting their bad service leaves a bad taste in my mouth. My patience have been tested
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Standard Bank's replyOfficial
28 Feb 2020, 17:29Hello Angela
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply28 Feb 2020, 17:29
Official
Hello Angela
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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