NM
Nokuthula M

1 reviews | Active since May 2015

02 Sept 2020, 11:43

Bad service

Waiting in the line for my bank card for hours without any help, I really don't understand why I should wait hours just to pick up a simple bank card.... After coming for the 3rd time

0
Replies (2)
Standard Bank
Standard Bank's reply02 Sept 2020, 20:48
Official
Dear Nokuthula

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
 ***
 ***
Standard Bank
Standard Bank's reply17 Sept 2020, 11:34
Official
Dear Nokuthula

Thank you once again for posting your comments.

I refer to our email correspondence with each other and your confirmed that the matter has been resolved.

Kind regards

Clint Petersen
Complaint Resolution Centre
***