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chadi M
1 reviews | Active since Aug 2015
18 Mar 2025, 15:37
Bad service
Standard Bank still refused to refund me my money
Helpful (0)
Replies (10)0
Replies (10)
Standard Bank's replyOfficial
18 Mar 2025, 16:05Dear Chadi
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Mar 2025, 16:05
Official
Dear Chadi
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
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chadi M's updateReviewer Update
19 Mar 2025, 16:06No one is attending to my query can this bank refund my cancelled policy money now
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chadi M's update19 Mar 2025, 16:06
Reviewer Update
No one is attending to my query can this bank refund my cancelled policy money now
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chadi M's updateReviewer Update
19 Mar 2025, 16:07Is this how Standard Bank treats the poor like me, what was going to happen if I had let this policy go with the horrible service like this
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chadi M's update19 Mar 2025, 16:07
Reviewer Update
Is this how Standard Bank treats the poor like me, what was going to happen if I had let this policy go with the horrible service like this
Standard Bank's replyOfficial
19 Mar 2025, 16:10Dear Chadi
Our team is looking into this matter.
We will be in touch as soon as we receive feedback.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Our team is looking into this matter.
We will be in touch as soon as we receive feedback.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Mar 2025, 16:10
Official
Dear Chadi
Our team is looking into this matter.
We will be in touch as soon as we receive feedback.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Our team is looking into this matter.
We will be in touch as soon as we receive feedback.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
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chadi M's updateReviewer Update
20 Mar 2025, 07:59Can I please get my refund and I will close the account since no one from Standard Bank wants to engage with me, policy is cancelled wirhin cooling off period and I still battle to be refunded, what kind of service is this ? I regret opening an account and taking policy with this bank , I want my money
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chadi M's update20 Mar 2025, 07:59
Reviewer Update
Can I please get my refund and I will close the account since no one from Standard Bank wants to engage with me, policy is cancelled wirhin cooling off period and I still battle to be refunded, what kind of service is this ? I regret opening an account and taking policy with this bank , I want my money
Standard Bank's replyOfficial
20 Mar 2025, 08:40Good day Chadi,
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Mar 2025, 08:40
Official
Good day Chadi,
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
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chadi M's updateReviewer Update
20 Mar 2025, 15:12Still ignorance from standard back all I get is automated responses that they are sorry what the **** is this
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chadi M's update20 Mar 2025, 15:12
Reviewer Update
Still ignorance from standard back all I get is automated responses that they are sorry what the **** is this
Standard Bank's replyOfficial
20 Mar 2025, 15:29Dear Chadi
We're so sorry for the delay.
We will follow up with our team and we will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
We're so sorry for the delay.
We will follow up with our team and we will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Mar 2025, 15:29
Official
Dear Chadi
We're so sorry for the delay.
We will follow up with our team and we will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
We're so sorry for the delay.
We will follow up with our team and we will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
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chadi M's updateReviewer Update
20 Mar 2025, 15:30I will write to ombudsman if I don’t get my refund today
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chadi M's update20 Mar 2025, 15:30
Reviewer Update
I will write to ombudsman if I don’t get my refund today
Standard Bank's replyOfficial
20 Mar 2025, 15:55Our team will be in touch. Sorry for the delay.
Standard Bank's reply20 Mar 2025, 15:55
Official
Our team will be in touch. Sorry for the delay.