Bad service
If you really in need of poor service visit standard bank the boulders in midrand. After trying to open a mere account it took more than 144 hours for the to complete a mere application for a new bank account. Since I waited for them to call me back in regard with the new card even today I haven't heard anything from them. Their services sucks I tried to call the customer care number to assist but I was told to visit the branch since there is no record for me. Bad service especially for that Boulder branch
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Standard Bank's replyOfficial
10 Feb 2021, 04:03Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply10 Feb 2021, 04:03
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
's updateReviewer Update
10 Feb 2021, 12:49Standard bank and all their stupid call centre agent kept me holding for flipping 1 hour for no reason wasting my airtime. They don't even bother to apologize for keeping me holding for a flipping 1 hour.
's update10 Feb 2021, 12:49
Reviewer Update
Standard bank and all their stupid call centre agent kept me holding for flipping 1 hour for no reason wasting my airtime. They don't even bother to apologize for keeping me holding for a flipping 1 hour.