Bad service

Went into the Mall@Redds branch. The lady that helped me talked to me in the most condescending way. And to top it off the fault was on their side. The phone number given at the botom of the app to phone if you have an issue told me I was blocked. When I pointed that out to the consultant, she asked me why I phoned it!! And that I should know that I should call another number! Why put it then on the app??!! I am also tired of all the constant’technical problems’ they constantly have. Sort out your problems , there are lots of other banks