MM
Mamajone M

1 reviews | Active since Apr 2021

14 Jun 2023, 10:51

Bad service

We took a joint bond in 2017, 2020 we separated and divorced in 2022(50/50 split)....we were told that we can benefit equaliy or will be equally liable should there be a shortfall. Easysell told us the shortfall will be split equally after the sale, it been 7 months and no one is coming back to us, we have been sending emails back and forth yet nothing. The house is sold but the full value of the house still reflects on both our ITC. The service is so bad and not happy at all

0
Replies (3)
Standard Bank
Standard Bank's reply14 Jun 2023, 11:05
Official
Dear Mamajone

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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MM
Mamajone M's update14 Jun 2023, 13:50
Reviewer Update
I would really appreciate that, I receive a call but they hanged up before I could pick up, tried calling back within 2 min but no answered
Standard Bank
Standard Bank's reply14 Jun 2023, 16:33
Official
Hi Mamajone

Thank you for getting back to us. Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
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