tT
tadjjuice T
1 reviews | Active since Aug 2016
17 Mar 2021, 11:15
Bad service
i very disapponted as i was about to move my banking services over. your service is of utter disapopoint whereby i have to wait 10 day for the below error to be resolved. {Permissions were not set for this card to be linked to this profile. (Code: 1004) Contact the Digital Helpdesk on ***} what is the point of calling the number if my issue can't be resolved by the same consultant (case number ***)
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Standard Bank's replyOfficial
18 Mar 2021, 03:28 Hello Tshepiso,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply18 Mar 2021, 03:28
Official
Hello Tshepiso,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***