cK
cathrine K
1 reviews | Active since Feb 2012
03 Aug 2022, 14:04
Bad service
My name is nkala cathrine kadiaka i bought airtime on the 25 july vis standard bank app but instead i got a data, i called standard bank the same day they said they will come back to me, i complained to hallo peter they responded on hallo peter they said they will resolve the matter and come back to me but nobody came back even today this the ref they gave mw *** please jelp me now i dont have airtime because of the app
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Replies (1)
Standard Bank's replyOfficial
03 Aug 2022, 14:16Good day Catherine
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We will follow up with our team and get back to you with feedback.
.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We will follow up with our team and get back to you with feedback.
.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply03 Aug 2022, 14:16
Official
Good day Catherine
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We will follow up with our team and get back to you with feedback.
.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We will follow up with our team and get back to you with feedback.
.
Kind regards
Standard Bank Help Centre
***