ss
[email protected] sello
1 reviews | Active since Nov 2012
22 Sept 2020, 12:55
Bad Service
I'm very disappointed by kind of service I'm receiving from standard bank Sa , in March / April 2020 just after lockdown I app**** for 6 months covid 19 relief and I got confirmation that I will be getting 3 months relief of with my account was only not debited once not 3 installments as per agreement ,now I'm suprise because all of the sudden I'm receiving emails and calls that says my account is in arrears with 1 installment and it's very anointing because this number +*** keeps calling me each day just after 06h00 am, I've send emails to *** and I'm not getting any feedback regarding this issue.
My ID number is *** Cell number is ***
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
22 Sept 2020, 16:29Hello Sello
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply22 Sept 2020, 16:29
Official
Hello Sello
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Complaint Resolution Centre
***
***
ss
[email protected] sello's updateReviewer Update
24 Sept 2020, 11:02Till to date no feedback back on this matter and today I've received another call from +***.
By the look of things this bank is just full of lies and misleading us as clients.
They promise one thing and do another.
Due to the fact that you just bull...... me, I'm gonna be difficult now, I need 2 installments to be deposited back to my account as I was promised 3 months payment relief and you need to update my credit score as you have messed if up
By the look of things this bank is just full of lies and misleading us as clients.
They promise one thing and do another.
Due to the fact that you just bull...... me, I'm gonna be difficult now, I need 2 installments to be deposited back to my account as I was promised 3 months payment relief and you need to update my credit score as you have messed if up
ss
[email protected] sello's update24 Sept 2020, 11:02
Reviewer Update
Till to date no feedback back on this matter and today I've received another call from +***.
By the look of things this bank is just full of lies and misleading us as clients.
They promise one thing and do another.
Due to the fact that you just bull...... me, I'm gonna be difficult now, I need 2 installments to be deposited back to my account as I was promised 3 months payment relief and you need to update my credit score as you have messed if up
By the look of things this bank is just full of lies and misleading us as clients.
They promise one thing and do another.
Due to the fact that you just bull...... me, I'm gonna be difficult now, I need 2 installments to be deposited back to my account as I was promised 3 months payment relief and you need to update my credit score as you have messed if up
ss
[email protected] sello's updateReviewer Update
26 Oct 2020, 08:34Thank you for solving my query, i got 3 months installments back in my account.
Let's hope you also updated my credit profile.
Let's hope you also updated my credit profile.
ss
[email protected] sello's update26 Oct 2020, 08:34
Reviewer Update
Thank you for solving my query, i got 3 months installments back in my account.
Let's hope you also updated my credit profile.
Let's hope you also updated my credit profile.