CG
Clarence G

1 reviews | Active since May 2021

22 May 2021, 11:19

Bad service

Stood in a que for over a hour then we approached security about letting us go in we were told that the que is standing outside the golden walk we then asked to speak to manager she come out and told us if we don't like it we must find another bank she then proceeded to get center security to escourt us out of the center

0
Replies (1)
Standard Bank
Standard Bank's reply22 May 2021, 22:23
Official
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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