SM
Stanley M
1 reviews | Active since May 2020
26 May 2020, 14:33
Bad Service
I needed to remove a Business Partner from our Business Account as the partner passed away. As a result my Business Account was frozen by the Bank. The Bank demanded that I amend the CK which I did. The Business Banker that is suppose to activate my Business Account can't be found. Portia Kgokong apparently now works from home and therefore I can't activate my Business Account needed for State Business. The Bank sent me a massage saying that my Business Account is in areas I can't understand how because the Account had been frozen.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
26 May 2020, 15:28Dear Stanley
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply26 May 2020, 15:28
Official
Dear Stanley
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's replyOfficial
02 Jun 2020, 11:49Dear Stanley Mathews
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply02 Jun 2020, 11:49
Official
Dear Stanley Mathews
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
SM
Stanley M's updateReviewer Update
15 Jun 2020, 12:05 Since 26 May 2020, 14:33 it is now 20 days and my problems still remains un-resolved Portia Kgokong has not resolved my problem. We still have no Business Bank Card we can’t trade because we can’t get Tax Clearances and we are not updated by the Bank this is the worst Business Banker ever Portia Kgokong.
SM
Stanley M's update15 Jun 2020, 12:05
Reviewer Update
Since 26 May 2020, 14:33 it is now 20 days and my problems still remains un-resolved Portia Kgokong has not resolved my problem. We still have no Business Bank Card we can’t trade because we can’t get Tax Clearances and we are not updated by the Bank this is the worst Business Banker ever Portia Kgokong.