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faieza C
1 reviews | Active since Sept 2013
10 Feb 2026, 13:56
bad service
good day my husband app**** for a credit card over 3 weeks ago what happened he had a credit card previously we were on debt review the card was paid up up but standard bank did not link up the paid up letter standard bank in eldoradopark and there incompetency couldn't get the paid up letter i called head office and got the paid up letter we took it to standard bank eldorado park gave it to the manageress she did not load it onto the system every time 5 days 5 days Saturday i went back there after 3 weeks up till now its not sorted out
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
10 Feb 2026, 14:23Dear Faieza,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply10 Feb 2026, 14:23
Official
Dear Faieza,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
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faieza C's updateReviewer Update
10 Feb 2026, 14:27good day this is very bad service delivery 3 weeks is way too much
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faieza C's update10 Feb 2026, 14:27
Reviewer Update
good day this is very bad service delivery 3 weeks is way too much
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faieza C's updateReviewer Update
10 Feb 2026, 14:37good day as soon as possible is way too long not a good enough answer
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faieza C's update10 Feb 2026, 14:37
Reviewer Update
good day as soon as possible is way too long not a good enough answer
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faieza C's updateReviewer Update
11 Feb 2026, 11:48Oh my goodness this is going on for 4 weeks
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faieza C's update11 Feb 2026, 11:48
Reviewer Update
Oh my goodness this is going on for 4 weeks