DS
Dinah S
1 reviews | Active since Aug 2010
12 Dec 2021, 17:22
Bad service
Looks like I have made a terrible mistake by moving to Standard bank! What a hassle just to switch YOUR own home loan to be debited from Standard bank account? It's been 4 weeks now....!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
13 Dec 2021, 04:17 Hello Dinah
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply13 Dec 2021, 04:17
Official
Hello Dinah
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
DS
Dinah S's updateReviewer Update
13 Jan 2022, 10:07To date I'm still waiting for my query to be resolved? Mfanafuthi is not responding to my emails....should you debit incorrect account this month I will move my bond!
- Mehlo TauGood afternoon I hereby consent that the banking details can be changed my ID number is ***. Rgd: Desmond TauTue, Jan 4 at 3:17 PM
- To:Mhlanga, Mfanafuthi MCc:Mehlo TauTue, Jan 4 at 3:54 PM
- @Mfanafuthi please confirm if all is in order?
DS
Dinah S's update13 Jan 2022, 10:07
Reviewer Update
To date I'm still waiting for my query to be resolved? Mfanafuthi is not responding to my emails....should you debit incorrect account this month I will move my bond!
- Mehlo TauGood afternoon I hereby consent that the banking details can be changed my ID number is ***. Rgd: Desmond TauTue, Jan 4 at 3:17 PM
- To:Mhlanga, Mfanafuthi MCc:Mehlo TauTue, Jan 4 at 3:54 PM
- @Mfanafuthi please confirm if all is in order?