zA
zanele A
1 reviews | Active since Jan 2020
17 Mar 2020, 14:51
bad service
An e mail was sent to Mary Johnson on the 23rd October requesting. The closure of my bond as it was paid off in 2015 and the tittle deed to date I have not received any response. The local bank told me it takes three months
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Replies (2)
Standard Bank's replyOfficial
18 Mar 2020, 09:17Hello Zanele
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply18 Mar 2020, 09:17
Official
Hello Zanele
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
20 Apr 2020, 14:57Dear zanele adams
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply20 Apr 2020, 14:57
Official
Dear zanele adams
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***