JJ
Johannes J
1 reviews | Active since Oct 2013
29 Oct 2020, 11:16
Bad service
I went to Standard Bank on Nelson Mandela drive in Mafikeng, after standing in a queue for three hours I was told I did not have the correct documents even afer asking reception if all my documents are in order
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
29 Oct 2020, 11:35Good day Johannes
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
***
***
Standard Bank's reply29 Oct 2020, 11:35
Official
Good day Johannes
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
***
***
Standard Bank's replyOfficial
04 Nov 2020, 11:36Dear Johannes
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply04 Nov 2020, 11:36
Official
Dear Johannes
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***