Bad service

To say I am disgusted by Standard Bank will be an understatement. Since January there is an account payment going through my bank account which I did not approve, but Standard decided to approve it. I went to Clearwater branch to report the matter, ***** department was called and nothing has happened as money continues to be deducted from my bank account. Standard Bank has failed me after being their client for almost 25 years. this is their appreciation. I am reporting the matter to Ombudsman for Banking services and then close my account. I am putting this on all platforms of social media to be careful with Standard Bank.