LB
Leola B
1 reviews | Active since Sept 2023
27 Jan 2025, 11:21
Bad service
Very bad experience
I was at Standard Bank jankempdorp we were helped by a guy called Ryno he is very very unprofessional..we wanted to open an account by just the way he received us wasn’t pleasant at all he was so rude ,my cousin which we went to open an account for can’t write or read we went with her in already he was talking about we are to many inside with her after that he insisted that she must get her own phone which we know not every one can afford a phone he was okay we left but the way he addressed us was so unprofessional like we are not people the tone in which he also spoke to us wasn’t a respectful tone..
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
27 Jan 2025, 11:46Dear Leola
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Jan 2025, 11:46
Official
Dear Leola
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
29 Jan 2025, 10:12Dear Leola
Thank you for taking our call.
Please note that we will be closing this matter as our Branch Leadership team has reached out to you.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please note that we will be closing this matter as our Branch Leadership team has reached out to you.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Jan 2025, 10:12
Official
Dear Leola
Thank you for taking our call.
Please note that we will be closing this matter as our Branch Leadership team has reached out to you.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please note that we will be closing this matter as our Branch Leadership team has reached out to you.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***