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Sa Ebrahim e.achmat

1 reviews | Active since Nov 2021

17 Dec 2025, 09:03

Bad service

Goodday I writing as a Homeloan customer of Standard Bank for the past 30years . My experience in regards to a rate reduction has been nothing but a nightmare. I have been waiting for over a month to get any feedback. They keep escalating with no feedback. Bad service

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Replies (2)
Standard Bank
Standard Bank's reply17 Dec 2025, 09:12
Official
Good Morning 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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SEe
Sa Ebrahim e.achmat's update17 Dec 2025, 20:08
Reviewer Update
Was contacted by a complaints consultant still no feedback. Applauded by the service rendered. Been a client for 30 years. Home loan plus current acc