TR
Theresa R
1 reviews | Active since Sept 2018
12 Jul 2020, 16:36
Bad service
I was sent a payment holiday email on the 23 june 2020 from standard bank stating it would be for 3 months from the day I receive the email now I get a Daly Lawyers letter for non payment I dont understand !!!!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
13 Jul 2020, 01:22 Hello Theresa
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
********** ********** (fax)
***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's reply13 Jul 2020, 01:22
Official
Hello Theresa
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
********** ********** (fax)
***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's replyOfficial
22 Jul 2020, 14:34Dear Theresa
Please be informed we have tried getting hold of you on your mobile number and we not able to get hold of you.
Kind regards
Complaint Resolution Centre
********** ********** (fax)
***********
Please be informed we have tried getting hold of you on your mobile number and we not able to get hold of you.
Kind regards
Complaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's reply22 Jul 2020, 14:34
Official
Dear Theresa
Please be informed we have tried getting hold of you on your mobile number and we not able to get hold of you.
Kind regards
Complaint Resolution Centre
********** ********** (fax)
***********
Please be informed we have tried getting hold of you on your mobile number and we not able to get hold of you.
Kind regards
Complaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's replyOfficial
27 Jul 2020, 10:33Dear Theresa
This matter has been resolved, please refer to the email response we sent to you.
Kind regards
Complaint Resolution Centre
********** ********** (fax)
***********
This matter has been resolved, please refer to the email response we sent to you.
Kind regards
Complaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's reply27 Jul 2020, 10:33
Official
Dear Theresa
This matter has been resolved, please refer to the email response we sent to you.
Kind regards
Complaint Resolution Centre
********** ********** (fax)
***********
This matter has been resolved, please refer to the email response we sent to you.
Kind regards
Complaint Resolution Centre
********** ********** (fax)
***********