MN
Mbuso N

1 reviews | Active since Jul 2018

04 Apr 2023, 14:02

Bad service

Hi there So unhappy at the service here at standard Bank greenstone. We here to withdraw church money which is less than R10k. So they tell us that they have to transfer the money to my account which is not a problem for safety purposes. But we have been waiting to get help for over a hour but Noone has helped us yet. This is so unprofessional really.

0
Replies (2)
Standard Bank
Standard Bank's reply04 Apr 2023, 14:08
Official
Hi Mbuso

We appreciate you flagging your concerns with us.

Your concerns have been escalated to our management team. 

We appreciate your patience and understanding.

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply05 Apr 2023, 15:31
Official
Hi Mbuso

Thank you for taking my call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, Standard Bank Hello Peter Team***