Bad Service

On the 26th of May 2020, I received an email from Standard Bank that my business account was overdrawn by R557.08 and I rep**** to the same email requesting that the account be closed as this amount related to only bank charges and the business is currently not trading. When I did not get a response back, I went to Fourways Crossing branch on 27 May 2026 and requested that the account be closed wherein was told that I needed to pay R557.08 which I did. I was also given a form to sign for closing the account and I was told that the account will be closed on the 28th of May 2020. When I checked the account on 29 May 2020, it was not yet closed but had additional bank charges of R35.00 which I paid through EFT. I then went back to the Fourways Crossing branch to find out why the account is still open. I was told that I needed to pay an additional R433.00 to have the account closed which I believe is grossly unfair as they waited for the last working day of the month so that they debit more charges. This is bad service