KT
Kaizer T

1 reviews | Active since Oct 2016

13 May 2024, 09:43

Bad service

Dear I have ordered my card mid April 2024 but until today I have not receive it. I told their courier company and my private banker many time to deliver it at Bedford view garden standard bank branch .

0
Replies (2)
Standard Bank
Standard Bank's reply13 May 2024, 09:46
Official
Hi Kaizer

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 

Standard Bank
Standard Bank's reply15 May 2024, 14:56
Official
Good day Kaizer

Our team would like to thank you for your patience while we resolved your matter. 

We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help. 

Please don’t hesitate to reach out to us should you need any further assistance. 

Kindest regards
Standard Bank Social Media Team 
***