TB
Tania B

1 reviews | Active since Apr 2015

17 Apr 2015, 12:53

Bad service!!!

Good day<br> <br> I am absolutely disgusted and appalled at the lack of knowledge displayed by your call centre agents with regards to confirming employment of candidates applying for a home loan.<br> <br> My confirmation of employment as well as my husband's could not be confirmed as per numerous agents employed by your facility. A very bad experience that marks the beginning of a long relationship, leaving me questioning the capabilities of the people you employ, placing Standard Bank in a very negative light

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Replies (1)
Standard Bank
Standard Bank's reply20 Apr 2015, 08:57
Official
Hello Bushby,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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