EN
Emily N
1 reviews | Active since Feb 2025
20 Feb 2025, 14:30
Bad service
Worst service from Ursula Mthimkhulu from Standard Bank Westgate Mall, she never responds to calls and you constantly need to remind her if she has withdraw funds from an investment account,she just chooses to avoid my calls as I just need confirmation from her,she only responds swiftly if you bring her new sales but when you need assistance she doesn't even return calls.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
20 Feb 2025, 14:32Dear Emily
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Feb 2025, 14:32
Official
Dear Emily
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
21 Feb 2025, 11:49Dear Emily
Thnk you for taking our call.
Please find your reference number ***5 and kindly be on the look out for further feedback.
Continue to have a great day further.
Thnk you for taking our call.
Please find your reference number ***5 and kindly be on the look out for further feedback.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Feb 2025, 11:49
Official
Dear Emily
Thnk you for taking our call.
Please find your reference number ***5 and kindly be on the look out for further feedback.
Continue to have a great day further.
Thnk you for taking our call.
Please find your reference number ***5 and kindly be on the look out for further feedback.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***