RM
Remaketse M
1 reviews | Active since Jan 2019
06 Oct 2020, 12:37
Bad service
I have never experience such bad service at Boulders Standard Bank.
As I wanted to deposit money we were told to go to the atm fine we got helped there.
Now the problem comes when we couldn’t do the deposit at the atm and when we went inside there were 2 tellers just standing doing nothing but told the other colleague that they will not help us deposit as we should go to the atm or transfer from our banks.
The lady that tried to help us went to look for the 1 in charge so we could be assisted yet in ended up being an argument and we were left unattended so for a mere old mutual deposit we were left unattended for an hour that time the 2 tellers are just lazying around.
So disappointed!!!!!
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Replies (1)0
Replies (1)Standard Bank's replyOfficial
06 Oct 2020, 13:49 Good day Remaketse,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Standard Bank's reply06 Oct 2020, 13:49
Official
Good day Remaketse,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
