Bad service

Standard bank branch Gardens shopping centre is the slowest branch I've ever been in, I am glad I'm not a client of SBSA anymore, there is no inquiries department so one has to sit for almost 45 minutes to speak to a consultant to pickup statements, wow what a waste of a branch, why don't they just close down this branch, its a waste, of time and money I been there on Thursday but had to leave because of time constraints ( ppl have to work too) came in the next day it was much worse and the problem is that the branch isnt even full, there is one consultant helping everyone and another consultant being used as a teller and consultant Dont waste your time even going there, hopefully i get helped before this goes live but highly doubt it So guess SBSA gonna blame Covid19 for bad service again