NM
Noluvuyo M
1 reviews | Active since Jan 2022
05 May 2024, 23:26
Bad service
I made a transaction of R250.00 it was declined but standard bank did not reverse the Money back into my account.
If you declined you suppose to reverse the funds immediately.
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
06 May 2024, 07:09Dear Noluvuyo
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 May 2024, 07:09
Official
Dear Noluvuyo
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
NM
Noluvuyo M's updateReviewer Update
06 May 2024, 07:55The funds are still not in my account
NM
Noluvuyo M's update06 May 2024, 07:55
Reviewer Update
The funds are still not in my account
Standard Bank's replyOfficial
06 May 2024, 08:05Dear Noluvuyo
Our team will be looking into this matter.
We will be in touch with further feedback.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team will be looking into this matter.
We will be in touch with further feedback.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 May 2024, 08:05
Official
Dear Noluvuyo
Our team will be looking into this matter.
We will be in touch with further feedback.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team will be looking into this matter.
We will be in touch with further feedback.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
NM
Noluvuyo M's updateReviewer Update
08 May 2024, 11:47Good day
This is the thank you message for Thabile from complaints department for resolving the matter and for updating me with the information that is accuracy she is a star please promote this lady because her service is top. very professional and calm usisi.
This is the thank you message for Thabile from complaints department for resolving the matter and for updating me with the information that is accuracy she is a star please promote this lady because her service is top. very professional and calm usisi.
NM
Noluvuyo M's update08 May 2024, 11:47
Reviewer Update
Good day
This is the thank you message for Thabile from complaints department for resolving the matter and for updating me with the information that is accuracy she is a star please promote this lady because her service is top. very professional and calm usisi.
This is the thank you message for Thabile from complaints department for resolving the matter and for updating me with the information that is accuracy she is a star please promote this lady because her service is top. very professional and calm usisi.
NM
Noluvuyo M's updateReviewer Update
08 May 2024, 11:48I am not sure if its Thobile or Thabile but i am sure you will be able to trace the consultant that has handled my complaint
NM
Noluvuyo M's update08 May 2024, 11:48
Reviewer Update
I am not sure if its Thobile or Thabile but i am sure you will be able to trace the consultant that has handled my complaint
Standard Bank's replyOfficial
08 May 2024, 11:57Dear Noluvuyo
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 May 2024, 11:57
Official
Dear Noluvuyo
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***