Bad service

The service at the Walmer Park branch is ridiculous, I have been sitting for an hour already with no assistance. There is one consultant between 5 booths, people come in get a position in the queue and go out into the mall and then come back and claim their position back in the line, which is disgusting. There is people just walking around, instead of helping the bank is full of people. I understand people have lunch but not all consultants can take lunch at the same time.