tN
tshilidzi N
1 reviews | Active since Jun 2023
09 Jul 2023, 15:28
Bad service
I had an account with standard bank which in my knowledge was closed for more than 3 to 4 years. Now I have just received an email with negetive large sum of money in an account which has been inactive for 3 to 4 years. I being charged more than R300 each month for service fees for it. I'm not happy.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
09 Jul 2023, 17:01Dear Tshilidzi ,
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency. We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency. We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Jul 2023, 17:01
Official
Dear Tshilidzi ,
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency. We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency. We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
10 Jul 2023, 11:36Dear Tshilidzi
Our team tried calling you to no avail.
Please note that we have escalated this matter and we will be in touch with further feedback.
Kindly be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please note that we have escalated this matter and we will be in touch with further feedback.
Kindly be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Jul 2023, 11:36
Official
Dear Tshilidzi
Our team tried calling you to no avail.
Please note that we have escalated this matter and we will be in touch with further feedback.
Kindly be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please note that we have escalated this matter and we will be in touch with further feedback.
Kindly be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
11 Jul 2023, 10:42Dear Tshilidzi
Our team tried calling you again to no avail.
Please note that we have responded to your request via email.
Hope everything is in order.
Have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team tried calling you again to no avail.
Please note that we have responded to your request via email.
Hope everything is in order.
Have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Jul 2023, 10:42
Official
Dear Tshilidzi
Our team tried calling you again to no avail.
Please note that we have responded to your request via email.
Hope everything is in order.
Have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team tried calling you again to no avail.
Please note that we have responded to your request via email.
Hope everything is in order.
Have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***