Bad service

If possible I would give them a minus 5 stars. My monthly payment limit is 2,2 mil. but I am now blocked at 500 000 since Thursday. The send me a letter stating that their issues were solved at 21h30 Thu night. This is an absolute lie as I am today (Fri) still not able to make payments. Their staff sugest I download their App to make payments. As this is a business account, the App say that I am not authorised to do this. I must now appologise to all my suppliers for not paying them and convince them that the bank`s letter is **** news and hope I can receive my ordered stock.