KC
Kelvin C

1 reviews | Active since Jan 2023

09 Jan 2023, 13:29

Bad service

Standard bank Eastgate doesn’t care about the clients, the service in this branch has deteriorated to zero, only one cashier is serving the withdrawals the entire bank, no one to help clients, they just don’t care

0
Replies (1)
Standard Bank
Standard Bank's reply09 Jan 2023, 13:33
Official
Dear Kelvin 

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team has submitted an urgent escalation to the management team to look into this. 

Please look out for a call. 

Kindest regards, 
Standard Bank Hello Peter Team 
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