BAD SERVICE

Item: Standard Bank
Rating: 1
Author: Marianne M

I am with STANDARD BANK BUSINESS ONLINE. IT HAS NOW BEEN MORE THAN A WEEK THAT THERE IS A ERROR ON THE APP AND NO PAYMENT S CAN BE MADE. THERE IS JUST NO RESPONSE FROM THEM. THIS IS UNACCEPTABLE. I HAVE TO ACCOUNT PAY CLIENTS WHO NEEDS TO PAY THEIR DEBTORS BUT AM UNABLE TO ACCESS THE ACCOUNT IN ORDER TO PAY THEM. i WOULD LIKE TO KNOW WHEN THIS ERROR WILL BE RECTIFIED.

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

19 Jul 2022, 07:44

Hi Marianne

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards,

Standard Bank Hello Peter Team

***

Standard Bank's reply19 Jul 2022, 07:44

Official

Hi Marianne

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards,

Standard Bank Hello Peter Team

***