HJ
Harry J
1 reviews | Active since Jun 2020
01 Aug 2023, 16:25
Bad service
I let standerdbank know that a car dealership is not keeping there promises and they still did not fix the car. They told me they can't do anything about this. What I can't inderstand is MFC help us year's ago with the same tipe of problem and the car company gave us n other car. Standerdbank just does not worry.
Helpful (0)
Replies (10)0
Replies (10)
Standard Bank's replyOfficial
01 Aug 2023, 16:32Dear Harry A Jonker
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply01 Aug 2023, 16:32
Official
Dear Harry A Jonker
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
01 Aug 2023, 16:37Dear Harry
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you.
May you kindly advise on a suitable time for the team to get ahold of you once more.
We eagerly await your response.
Kindest regards, Standard Bank Social Media Team
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you.
May you kindly advise on a suitable time for the team to get ahold of you once more.
We eagerly await your response.
Kindest regards, Standard Bank Social Media Team
Standard Bank's reply01 Aug 2023, 16:37
Official
Dear Harry
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you.
May you kindly advise on a suitable time for the team to get ahold of you once more.
We eagerly await your response.
Kindest regards, Standard Bank Social Media Team
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you.
May you kindly advise on a suitable time for the team to get ahold of you once more.
We eagerly await your response.
Kindest regards, Standard Bank Social Media Team
Standard Bank's replyOfficial
01 Aug 2023, 16:56Hello Harry
Thank you for getting back to us, we have sent you an email.
We will await your response.
Kind Regards,
Standard Bank Hello Peter Team ***
Thank you for getting back to us, we have sent you an email.
We will await your response.
Kind Regards,
Standard Bank Hello Peter Team ***
Standard Bank's reply01 Aug 2023, 16:56
Official
Hello Harry
Thank you for getting back to us, we have sent you an email.
We will await your response.
Kind Regards,
Standard Bank Hello Peter Team ***
Thank you for getting back to us, we have sent you an email.
We will await your response.
Kind Regards,
Standard Bank Hello Peter Team ***
HJ
Harry J's updateReviewer Update
04 Aug 2023, 10:30So still waiting for a reply from Standerdbank to tell me what they are going to do. Bad service right.
HJ
Harry J's update04 Aug 2023, 10:30
Reviewer Update
So still waiting for a reply from Standerdbank to tell me what they are going to do. Bad service right.
Standard Bank's replyOfficial
04 Aug 2023, 10:52Good Day
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Aug 2023, 10:52
Official
Good Day
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
07 Aug 2023, 12:29Dear Harry,
We trust you're well.
We have noted your request not to be contacted and that your preferred communication is email. We have sent an email outlining the final feedback from our Vehicle Finance team relating to this matter.
We will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
We trust you're well.
We have noted your request not to be contacted and that your preferred communication is email. We have sent an email outlining the final feedback from our Vehicle Finance team relating to this matter.
We will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply07 Aug 2023, 12:29
Official
Dear Harry,
We trust you're well.
We have noted your request not to be contacted and that your preferred communication is email. We have sent an email outlining the final feedback from our Vehicle Finance team relating to this matter.
We will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
We trust you're well.
We have noted your request not to be contacted and that your preferred communication is email. We have sent an email outlining the final feedback from our Vehicle Finance team relating to this matter.
We will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
HJ
Harry J's updateReviewer Update
07 Aug 2023, 12:57No thos matter was not taken care of so I am creeping rhis matter open
HJ
Harry J's update07 Aug 2023, 12:57
Reviewer Update
No thos matter was not taken care of so I am creeping rhis matter open
HJ
Harry J's updateReviewer Update
07 Aug 2023, 13:01If this was MFC bank I would have had a nother car by now. But u want to close a matter were your car financing just tells me that they can't help.
HJ
Harry J's update07 Aug 2023, 13:01
Reviewer Update
If this was MFC bank I would have had a nother car by now. But u want to close a matter were your car financing just tells me that they can't help.
HJ
Harry J's updateReviewer Update
07 Aug 2023, 13:03I will be stopping payment till this is sorted.
HJ
Harry J's update07 Aug 2023, 13:03
Reviewer Update
I will be stopping payment till this is sorted.
Standard Bank's replyOfficial
07 Aug 2023, 13:16Hello Harry
We will have our team contact you.
Regards
Standard Bank Hello Peter Team
***
We will have our team contact you.
Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Aug 2023, 13:16
Official
Hello Harry
We will have our team contact you.
Regards
Standard Bank Hello Peter Team
***
We will have our team contact you.
Regards
Standard Bank Hello Peter Team
***