DM
Dieketseng M
1 reviews | Active since May 2018
30 Sept 2020, 12:01
Bad service
The service is very slow, I'm at maponya Mall branch to collect my card and I have been waiting on the qiue for over 3hours now. We are not getting any explanation as to whats taking so long to get inside and the attitude is like" they are doing us a favor'
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
01 Oct 2020, 05:45Hello Dieketseng,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply01 Oct 2020, 05:45
Official
Hello Dieketseng,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
12 Oct 2020, 12:39Good day Dieketseng,
Thank you for bringing your concerns to our attention. We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards, Complaint Resolution Centre
Thank you for bringing your concerns to our attention. We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards, Complaint Resolution Centre
Standard Bank's reply12 Oct 2020, 12:39
Official
Good day Dieketseng,
Thank you for bringing your concerns to our attention. We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards, Complaint Resolution Centre
Thank you for bringing your concerns to our attention. We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards, Complaint Resolution Centre