nC
nagdeline C

1 reviews | Active since Dec 2023

18 Dec 2023, 08:21

bad service

Good day , I have a problem with standard bank I transferred money from standard bank ,to another bank on the 14/12/20323 at 03:00 am in the morning ,till today it has not reflected .I'm so frustrated the whole weekend I had nothing. FNB is the best even if you didn't do immediate payment it still go through. please standard bank improve your services ,this is not acceptable.

0
Replies (3)
Standard Bank
Standard Bank's reply18 Dec 2023, 09:19
Official
Hi Nagdeline

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply18 Dec 2023, 09:20
Official
Hi Nagdeline

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply19 Dec 2023, 15:36
Official
Good day Nagdeline 

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
***