HR
Herbert R
1 reviews | Active since Sept 2023
05 Nov 2023, 19:21
Bad service
Money was taken from my account on the 28th of October. To date I am still waiting for a refund from Standard Bank. And I must always be the one who follows. I don't expect this kind of service from the bank that I have been with for over 20 years. The service I received is terrible to day the least. The investigations have been ongoing from the 28th and I am not updated on any progress unless I call. Please prioritize this.
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Standard Bank's replyOfficial
06 Nov 2023, 07:14Hi Herbert
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Nov 2023, 07:14
Official
Hi Herbert
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***