AH
Anita H
1 reviews | Active since Aug 2024
30 Jul 2025, 14:23
Bad Service
My husband was held hostage at gunpoint and hijacked on 26 July.
Reported incident to standard bank same day. Emailed private banker further information Today they are still asking for info because nothing has been done.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
30 Jul 2025, 14:25Good day Anita,
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Jul 2025, 14:25
Official
Good day Anita,
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
AH
Anita H's updateReviewer Update
31 Jul 2025, 13:4224 hours later, I am unwell and still waiting for a settlement letter for my vehicle because I refuse to use my compromised number.
A consultant called me at 1.12 pm and advised that he was sending an SMS to validate me and that he would call me back after a few minutes.
Nothing and it's now 1.41pm
A consultant called me at 1.12 pm and advised that he was sending an SMS to validate me and that he would call me back after a few minutes.
Nothing and it's now 1.41pm
AH
Anita H's update31 Jul 2025, 13:42
Reviewer Update
24 hours later, I am unwell and still waiting for a settlement letter for my vehicle because I refuse to use my compromised number.
A consultant called me at 1.12 pm and advised that he was sending an SMS to validate me and that he would call me back after a few minutes.
Nothing and it's now 1.41pm
A consultant called me at 1.12 pm and advised that he was sending an SMS to validate me and that he would call me back after a few minutes.
Nothing and it's now 1.41pm
Standard Bank's replyOfficial
31 Jul 2025, 15:16Thank you for bringing this issue to our attention.
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards,
Standard Bank Hello Peter Team
***
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Jul 2025, 15:16
Official
Thank you for bringing this issue to our attention.
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards,
Standard Bank Hello Peter Team
***
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards,
Standard Bank Hello Peter Team
***