TM
Trevor M

1 reviews | Active since Oct 2013

04 Jul 2022, 13:09

Bad Service!!!!

You have closed down so many branches (and ATM machines) causing the remaining branches to be so busy...are you willing to pay for the LOST TIME of mine spent waiting for any semblance of decent service? ...all this watsed time because YOUR bank card of mine declines every transaction even though there are funds!!!!!!!!!

0
Replies (1)
Standard Bank
Standard Bank's reply04 Jul 2022, 13:41
Official
Good day Trevor

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback.
 
Kind regards
 Standard Bank Help Centre
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