1 reviews | Active since Mar 2012
Bad service
Hi, today I was in Standard bank Jubilee Mall in Hammanskraal what a waste of time I have spend at that branch those people at that branch they don't care about customer 1st the branch was full of customer and only 2 teller to assist all those customers I was so frustrated honestly, I wanted to leave because those 2 teller did everything deposit and withdrawals of stockvel money, when I got to the teller I was told that I need to deposit money outside at the ATM because they don't take less than certain amount of money inside then I refused to go outside because I know it's my choice whether I deposit inside the branch or ATM, The teller Basetsana told me they are going to charge me lot of money if I deposit inside then I told her it's fine they can charge whatever amount they want to charge, then the story keeps on changing, she now told me she'll lose her job if she can assist me I wanted to call a branch manager to ask what kind of services they are giving chasing customer to do banking it's crazy I wasted my time at that branch and I am not going allow people who are *********** to make me feel like I am stupid even if I am not, other Standard bank don't give this kind of service it was for the first time experiencing this kind of service and they need to charge that , people get harassted and they are scared to speak up and i am not, before I regret leaving the Wonderpark branch going to that one in Jubilee Mall what a waste of time, that time the ATM's are full I have to start the que again and i left without getting making a deposit treating customer fairly doesn't apply in Standard bank Jubilee mall that branch it's a joke and waste of time.
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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