Bad service

Item: Standard Bank
Rating: 1
Author: Tsolo M

Eversince my husband was told by debt rescue to send bank statement so that he can be refunded by standard bank so that he can be able to get his clearance certificate , that has not been done and we sent the statement on the 15th August 2022 but until now we haven't heard anything from them

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

19 Sept 2022, 11:25

Good day Tsolo

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards,

Standard Bank Hello Peter Team

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Standard Bank's reply19 Sept 2022, 11:25

Official

Good day Tsolo

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards,

Standard Bank Hello Peter Team

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Standard Bank's replyOfficial

23 Sept 2022, 08:21

Dear Tsolo

We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.

If you need any further assistance, please don’t hesitate to reach out to us.

Kindest regards,

Standard Bank Hello Peter Team

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Standard Bank's reply23 Sept 2022, 08:21

Official

Dear Tsolo

We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.

If you need any further assistance, please don’t hesitate to reach out to us.

Kindest regards,

Standard Bank Hello Peter Team

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